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June 07, 2011

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Masood Siddiqui

The new system now prints out the horizontal timesheet on three separate pages. It also includes days which fall outside of the pay period report I am trying to print: Jun 1 thru Jun 15. What this means is that the client has to now sign three spearate pages and the hours are not just from Jun 1 thru Jun 15 but few days earlier and after are also included. Please HELP. This upgrade is NOT helpful at all. Can I simply print the hours on ONE page EXACTLY within the specified date range?

David Brockman

Masood, thank you for giving us your feedback. Some of the changes in the new Horizontal Timesheet report aren't ideal for all customers, such as yourself, and we're actively working on making improvements to accommodate the requests and feedback we're receiving. Our support team has already reached out to your company's ClickTime administrators in order to provide you with an immediate solution, enabling you to produce the old report that you're accustomed to. We hope this helps you get the data you need while we continue to enhance the Horizontal Timesheet report.

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